Inspirations
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Infinitly adventurous
Infinitly skiing
Infinitly winter
Infinitly family
Infinitly summer
Infinitly tasty
Infinitly wine-growing
Infinitly relaxing
Infinitly rich in heritage
Infinitly cycling
Aigle
Bex
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Leysin
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Inspirations
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Magazine
Aigle
Bex
Les Diablerets
Gryon
Leysin
Col des Mosses
Pays-d'Enhaut
Villars
Inspirations
Infinitly adventurous
Infinitly skiing
Infinitly winter
Infinitly family
Infinitly summer
Infinitly tasty
Infinitly wine-growing
Infinitly relaxing
Infinitly rich in heritage
Infinitly cycling
FR
EN
DE
Frequently asked questions
Need more information? Consult our Frequently Asked Questions.
General
Who is Alpes Vaudoises Société Coopérative?
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How does the alpesvaudoises.ch platform work?
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Are dogs allowed on ski lifts?
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Skipasses
What ski areas are there in the Alpes Vaudoises?
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I want to ski for several days. Which ski pass should I choose?
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What discounts are available for children and families?
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What discounts are available for seniors?
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I've put the wrong date on my ski pass. How can I correct this?
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Should I buy my lift pass online or at the lift pass office?
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How does dynamic pricing work?
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Is the Magic Pass accepted in all resorts in the Alpes Vaudoises?
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What are the ski pass prices for people with disabilities?
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Are there group rates?
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Do I need to take out cancellation or rescue insurance?
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Dates of operation, opening times and daytime openings
What are the operating dates for the ski lifts for the winter of 2024-2025?
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What are the opening times of the gondola lift to the pistes?
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Are the ski lifts open today?
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Is night skiing taking place this week?
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Are the sledging runs open?
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Is the Tobogganing Park open?
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Tobogganing Park
When will the Tobogganing Park open for the 2024-2025 winter season?
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How many toboggans are open today?
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How do I book tickets and what are the cancellation conditions?
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Due to unforeseen circumstances, I can no longer come to the Tobogganing Park. Can I have my ticket refunded?
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Is it compulsory to wear a helmet and where can I reserve one?
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I booked my ticket on the wrong date. Can you change it?
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Is my child old enough to go to the Tobogganing Park or should he or she go to the mini-tracks?
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How long can I stay and slide at the Tobogganing Park?
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Do I need to buy tickets for the Tobogganing Park in advance?
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How can I buy tickets for the Big Air Bag or Looping and how much do they cost?
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I have a Passeport Loisirs, how do I make a reservation?
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How do I make a group reservation?
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Are dogs allowed in the Tobogganing Park?
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The sledge runs
When will the Diablerets toboggan run open?
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When does the Diablerets sledge run open at night?
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Do I need to book a sled rental in Les Diablerets?
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How much does it cost to access the Diablerets toboggan run?
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I'd like to organise a group outing and go tobogganing down Les Diablerets. What do I need to book?
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Gift vouchers
Can I buy gift vouchers?
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How do I buy a gift voucher that is valid to buy a ski pass?
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How can I find out the balance of the promotional code or voucher I've received?
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I have an Alpes Vaudoises gift voucher. How can I use it?
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Practical information for your skiing holiday
Where are the ski lockers located?
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Are there picnic areas on the ski slopes?
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E-bike
Are e-bikes allowed on public transport?
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Where are the bike charging points?
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